Struggling consumers need better information about their options

Debt counselling is effective way of helping South Africans who are struggling with debt, but a lack of understanding about the process, misinformation and concerns about being stigmatised mean some consumers don’t seek help or leave it too late.

To address the problem the National Debt Counsellors’ Association (NDCA), which counts among its members most of the largest debt counselling companies in South Africa, is embarking on a campaign to better inform the public about debt counselling, challenge the misperceptions and create an understanding that if you’re in financial difficulty, getting help is responsible thing to do.

NDCA chairperson, Benay Sager, says distortions about debt counselling have gone unchallenged for too long.

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